Document for users DotPoin

Privacy Policy

How we collect, use and protect your data when working with the service and paid features.

1. What we collect

  1. Account: email, name, technical session identifiers.
  2. Payment: transaction data is transmitted and stored with payment providers; we keep status and amount.
  3. Technical logs: API requests, device and browser metadata, IP for protection against abuse.

2. How we use

  1. Providing service: authentication, billing, support.
  2. Security: fraud prevention, protection against spam and attacks.
  3. Improvements: aggregated analytics for stability and quality.

3. Who has access

  1. Payment providers — for payment processing only.
  2. Infrastructure contractors (hosting, CDN, email services) — as part of service provision.
  3. We never sell data; transfer to third parties — only by mandatory legal requirements.

4. Retention periods

  1. Account data — while account is active or required by law.
  2. Security logs — limited period for investigations and protection.
  3. Payment data — with provider; we keep only records of statuses and amounts.

5. Your choices

  1. You can request access, correction or deletion of data where permitted by law and technically possible.
  2. You can disable your account; some data may remain in backups for a limited period.
  3. For data questions: privacy@dotpoin.com.

6. Cookies and analytics

  1. Essential technical cookies are required for login, payments, and security; the service will not work without them.
  2. Analytic/functional cookies help improve the product; data is collected in aggregate, not used to identify you.
  3. By continuing to use the site or accepting in the banner, you agree to the use of essential and analytic cookies.