Document for users DotPoin

Public Offer

Terms of the contract for paid services through third-party payment providers.

1. Subject of offer

  1. We provide access to service functionality; payment gives the right to use paid features according to the tariffs.
  2. The contract is considered concluded upon successful payment confirmed by the payment provider.

2. Cost and tariffs

  1. Current prices and service volumes are published in the service interface.
  2. We may update tariffs; new prices apply to future payments.

3. Payment procedure

  1. Payment is processed through third-party providers; we do not store payment card details.
  2. Service is considered provided after balance top-up or subscription activation.

4. Refusal and refunds

  1. Refunds are possible in cases provided by law and service rules; requests are handled through support.
  2. Used service portions are not refundable unless stated otherwise.

5. Other terms

  1. All notices are provided electronically (interface, email).
  2. Law and mandatory requirements relevant to service provision and payment infrastructure apply.
  3. Contact for offer inquiries: legal@dotpoin.com.